Proper accommodation is vital for the best holiday experience. You should look for the best hotel or resort to grant you a quality stay during your vacation. They have a lot on their list that will grant you a quality stay during your vacation.
Vacation rental owners should ensure their services are top-notch to offer clients the best experience. The services offered by your property can make the difference between an occasional stay and a satisfied guest who wishes to repeat again.
Your services should be directly related to the area in which your vacation rental is located, the type of property you offer, and the type of guest you expect to receive. The following are services every vacation rental should have.
Fast Wi-Fi
The Wi-Fi signal is undoubtedly the greatest need for a modern vacation rental. Unless your property is specifically described as a “technology disconnect” retreat, your guests expect the Wi-Fi signal to be included with the stay. In fact, not having an internet connection can cause guests to avoid staying at your property or end up in a bad opinion if the fact of not having internet was not mentioned beforehand.
Cable TV or Streaming services
Even if they only turned it on once at the end of their stay, most guests want television access in their vacation rentals. Ideally, it would offer both cable TV and Smart TV, allowing guests access to Netflix, Amazon Prime, or HBO, in addition to antenna TV.
Local Maps, Guides, and Recommendations
Make sure to make available to your guests all that information about your area that may interest them. Leave recommendations for restaurants and cafes handy. Include brochures or booklets from centers of cultural interest, such as theaters, national parks, or historic sites.
A Welcome Basket
To get extra points, have a welcome pack prepared for when the guest arrives at your property. It doesn’t have to be expensive. A basic selection of local tidbits (sweets, coffee, wine, postcards) is a great way to introduce yourself to your guests and make them always remember their stay in your vacation rental.
Transfers and Tours
Instead of guests having to book these services elsewhere, you can partner with local businesses and include them as an additional service. There are different types of tours or transfers. These are some of the ones you could offer:
- Travel to and from the airport
- Transfers to the city
- Tourist visits